Confirmation Policy Reminder

Appointment confirmation texts are sent 24 hours before your appointment.

Please respond "Y" to confirm or "N" if you need to cancel or reschedule.

If we do not receive a response by the end of the day, we will attempt to call to confirm your appointment.

If we have not heard back from you by the morning of your appointment, your booking may be cancelled and offered to the next person on our waiting list.

If an appointment is confirmed but not attended, the full treatment fee may be charged.

Thank you for respecting our time, our team and our clients waiting for appointments.